Note: 

This action will only be performed when Inmediata contacts our service office, requesting the configuration. If the supplier is the one requesting the integration, he should be instructed to contact Inmediata directly. 


Steps to follow for the integration of Secure Claim:


First Step: Service Desk

  • Inmediata will contact our office to indicate the office NPI's and Inmediata's credentials where Secure Claim will be enabled. 
  • Once Inmediata provides the necessary information, the service department will enter the Service Desk portal for the configuration of the Secure Claim integration. 
  • Find the account, which will be enabled for Secure Claim integration and select, in the Billing Module section, the Immediata option.


  • Press the green button, located on the right side of the screen.
  • The following screen will be displayed: 


  • Position the mouse over the provider in the immediate section to enable the box to select the provider. [1]
  • Press the Save Changes button to save the change. [2]
  • Then, press the Save button, located at the top of the screen, to update the account. 


Second Step: EHRez

  • Once the account has been configured in Service Desk, go to Ehrez, in the Billing section, click on the Settings button and select the Configuration option.

  • The following screen will be displayed:


  • Select the Inmediata option in the Processor field in the Clearing House section. 
  • Enter the username and password provided by Inmediata in the Clearing House section. 
  • Select the provider or group that will be identified as the Claim Submitter under the Provider Mappings section (The name of the provider or group must be supplied by Inmediata).