Reasons why the patient does not receive text messages
Message | Reason |
| Is not a mobile number | It means that the patient's registered number is not a mobile number.. |
| Number is backlisted | It means that the phone number has been blocked by the mobile company. |
| Number is unsubscribed | It means that the patient, at the time of replying, pressed “Stop” and the same patient unsubscribed from the text message service. |
| Is not a valid phone number | It means that the phone number is inactive or suspended, the area code does not exist or the phone number does not exist. |
| Phone number belongs to a disabled region | It means that the cell phone number belongs to a region that does not support SMS services. Only area codes from the USA and its territories are supported. |
| Is not a valid number | It means, it is not a valid number. |
| Is not currently reachable | It means, that the cell phone is switched off or out of the coverage area. |
| Phone number is invalid | It means, that the phone number is invalid. |
| Is not a supported carrier | It means that the mobile carrier is not compatible. |
| Phone number is a landline | It means, it is a landline telephone number. |